AAA Roadside Tech Praised for Going the Extra Mile
Veteran roadside technician Andrew Nelson knows how to put members at ease.
Journeys that connect. Voices that matter.
Every AAA adventure starts with you.
For over 124 years, AAA has been a trusted companion on life's journeys, and everyone seems to have a story to share.
From first cars to family road trips, emergency roadside assistance to insurance claims, AAA is along for the ride, helping our members travel with confidence, pursue their passions and live their best lives.
"Hey, AAA!" is an ongoing collection of member-submitted emails, photos and videos, capturing the real moments AAA has been part of.
Share Your Story
Watch as AAA Roadside Assistance technicians share heartfelt messages of gratitude from our members. AAA Northeast provides roadside service to millions of members every year. Hearing that we’ve made a difference truly makes our day, every day — and we thank you right back.
Do you have a story or a note of thanks to give?
Real Stories from AAA Members
Real Stories from AAA Members
Old-School AAA TripTik Still Delivers
When GPS failed, a AAA member service counselor provided a trusted route with a classic TripTik map.
From AAA Member to Member Service Counselor
A roadside assistance call years ago set one member on the path to a career with AAA.
Helping a Couple — and Their Cats — on 1,200-Mile Road Trip
A New Jersey family gets home from Florida safely during a pandemic with help from AAA.
Living the Dream on an African Safari Honeymoon
Maggie and Adam planned the adventure of a lifetime with help from a AAA travel advisor.
Panne D’Essence in Quebec? Not a Problem!
Running out of gas where you don’t speak the language can be nerve-wracking, but fortunately, AAA was able to translate a roadside request and get help where it was needed.
Mapping the Way Across the USA With AAA
With a fresh learner’s permit and a AAA TripTik, one member set out on his first cross-country road trip.
AAA Restarts an Interrupted Road Trip
A member gets back on track thanks to AAA Roadside Assistance and a AAA Approved Auto Repair facility.
Practice Makes Perfect With AAA Driving School
When their teen needed some extra practice before the road test, this member turned to AAA Driving School for backup.
How AAA Saved Her GPA
A graduate student makes it to an important class because of AAA’s timely arrival.
The Technician That Would Not Quit
A member shares her experience with exemplary AAA service.
Discovering Great Insurance With AAA
The value of AAA membership extends beyond roadside assistance.
How Long Have You Been a AAA Member?
When people join AAA, they tend to stick around — many members don’t count their time in years, but in decades.
When Dad Can’t Be There, AAA Can
When his daughter’s car wouldn’t start at college, this AAA member didn’t hesitate — they both knew who to call.
Some Angels Drive Trucks
This member never forgot the time when AAA went the extra mile to help her many years ago.