President's Desk

Roadside Assistance at Your Fingertips

Whether it’s virtual meetings, virtual classes, online shopping or ordering takeout, it’s likely that at least some of your daily activities are taking place online.

We’ve all pivoted to this new virtual world, which is why AAA has created an easier and faster way for you to request roadside assistance. We know how important it is to get help as quickly as possible when you’re having an issue at the roadside, and our enhanced online system is the fastest way for you to request service.

To request roadside assistance with your laptop, tablet or smartphone:

  1. Go to
  2. Visit and select “Roadside Assistance, Request Online”
  3. Download our free mobile app to your phone or other device

When you need help, the online request system will pinpoint your precise location and guide you through a simple process to request assistance in less than two minutes. All you need is your membership number, and in a few easy steps you’ll be able to tell us the service you need – a dead battery, flat tire, locked out or out of gas, or even if you’re just stuck – confirm where you are, pick the car that needs help, and then we’ll take it from there. You’ll even be able to track your service provider’s progress, and you’ll be safely back on the road in no time.

Of course, you can still request assistance anytime by calling 800-222-4357. No matter which method you use, AAA Roadside Assistance is available 24 hours a day, seven days a week, 365 days a year.

No matter what happens, we’re always here for you.

See what else AAA is doing to help members at AAA in the Community.

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