Holding Out for a Hero

Member Bonnie Bopp of Mahopac, New York, talks about the time AAA helped her with a new car battery and saved her day.

It was a chilly night. I had just left work. I went to my car, and it would not start. I didn’t know what to do. Thank goodness I thought of AAA. I called them, and a roadside technician came in less than an hour. In fact, they gave me a time when they would arrive, and they were a few minutes early.

I don’t know much about cars. Fortunately, the gentleman from AAA was very knowledgeable. He checked the car over and discovered my battery was dead. ‘Now what do I do?’ I thought. The AAA technician gave me a few suggestions, including the option to buy a new battery.

He was not pushy; he was very efficient and honest. He told me I could get home after he charged the old battery, but he showed me how weak my battery was.

I decided to purchase a battery from AAA. It was reasonably priced. He put the battery in, took the old one, and we were both on our way. It was a really good experience, and knowing that I had someone there to depend on — my hero — was priceless.

I wanted to get the gentleman’s name, but I was so in awe of his professionalism and so very excited to get back on the road, that I missed it. But I thank him and AAA for being there for me. This wasn’t the first time you pulled me through, and I am grateful for your service! Thanks to my hero.”

Learn more about AAA Battery Service. Our all-in-one pricing includes testing, delivery, installation and recycling. We come to you wherever you are.

Note: Due to high demand because of cold weather, the wait times for mobile battery service may be longer than usual.

For more stories like this — or to share your own — visit “Hey, AAA!,” our collection of member-submitted emails, photos and videos that capture the real moments AAA has been a part of.